Customer Service Charter
We all time ready for: -
1. To welcome and serve you with our warmest gratitude.
2. To inform information regards to services, products and answering all of your question.
3. To assist you of processing warranty claim.
4. To obtain genuine replacement parts immediately as to avoid wasting time.
5. To completely support Perodua’s Head Quarter requirement of any activity held as to achieve maximum customer service satisfaction.
6. Sincerely to evaluate and act immediately on customer’s opinion and advise.
“TOGETHER WE CAN!”
We all time ready for: -
1. To welcome and serve you with our warmest gratitude.
2. To inform information regards to services, products and answering all of your question.
3. To assist you of processing warranty claim.
4. To obtain genuine replacement parts immediately as to avoid wasting time.
5. To completely support Perodua’s Head Quarter requirement of any activity held as to achieve maximum customer service satisfaction.
6. Sincerely to evaluate and act immediately on customer’s opinion and advise.
“TOGETHER WE CAN!”
Piagam Perkhidmatan Pelanggan
Kami Sentiasa Berusaha: -
1. Memberi sambutan dan layanan yang paling mesra kepada anda
2. Memberitahu maklumat mengenai perkhidmatan, produk dan menjawab segala soalan yang anda ingin dapatkan.
3. Menolong anda menjalankan proses tuntuan waranti.
4. Mendapatkan alat ganti tulin segera demi mengelakkan pembaziran masa.
5. Menyokong penuh permintaan aktiviti oleh ibu pejabat Perodua bagi menjayakan pencapaian kepuasan pelanggan di kadar paling maksima.
6. Menilai dan mengambil tindakan segera atas pendapat dan teguran pelanggan dengan ikhlas.
“BEKERJASAMA BOLEH”
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